FAQ

Custom Sizing is a feature we offer for all our dress collections. With up to 14 measurements, depending on the style of the dress, we create a tailored garment made especially for you. Although some women have the exact measurements to match a standard size, most of us have an “atypical” body type. For that reason alone, we recommend that our customers use our Custom Size feature.

Some dresses have the option to choose a standard size, but given the importance of a perfect fit for your big day, we require custom sizing for our bridal collections.

That’s easy! We recommend that you choose the Custom Size feature to ensure a perfect fit.

Absolutely! We recommend that you simply put your measurements in the Custom Size feature to be sure your dress fits you just right!

The wait for your dress will depend on the tailoring time, plus 3 to 5 working days for shipping. To find the tailoring time of a specific item, simply check the tailoring information listed on the item page. Keep in mind that we can fast track your order for certain dresses.

For certain dresses, we provide a Fast Track option. This means we can expedite the tailoring time of your dress to just 7 days! With shipping time added in, your dress can be at your home just 10 to 14 days after it’s ordered. Please bear in mind that choosing the fast track option will result in an additional fee.

For certain dresses, we provide a Fast Track option. This means we can expedite the tailoring time of your dress to just 7 days! With shipping time added in, your dress can be at your home just 10 to 14 days after it’s ordered. Please bear in mind that choosing the fast track option will result in an additional fee.

Absolutely! Every dress is made to order, no matter if it’s custom fit or standard size. We do this to provide our customers with as many options as possible, and to allow all of our dresses to be customizable to most requests.

Every dress is made to order so we can provide our customers with as many options as possible. This way, we can allow all of our dresses to be customizable by size, color, and other details.

Our color shades vary based on fabric, but are still similar. Different fabrics have different properties and will thus cause each color to look different. For an example, satin has more of a luster than chiffon, and thus a color will typically look lighter.

Since fabrics are usually dyed in batches, different bolts of cloth tend to have small differences in the shade of a color. Dye lot variation isn’t a drastic variation, so your daffodil yellow will still be daffodil yellow just perhaps a tiny bit different. For the average person, dye lot variation isn’t noticed, but for a bride who wants five bridesmaid dresses in the same color this may be a bigger deal.

To minimize dye lot variation, we recommend ordering all your bridesmaid dresses at the same time. Since all the dresses should be cut from the same bolt of cloth, dye lot variation should be avoided. However, dye lot variation is always a possibility!